Cookmoji Terms of Service

By using Cookmoji you confirm that you have read and agree to these terms. If you do not agree, please do not use Cookmoji.

You must be at least 13 years old. If you have not reached the age of majority where you live, you need permission from a parent or legal guardian and may use Cookmoji only where applicable law permits. If you use Cookmoji for an organisation, you confirm that you may accept these terms on its behalf.

Cookmoji lets you sign in (by email code, Apple or Google), turn photos into stickers, keep your work in My, and publish finished work to the plaza.

Using Cookmoji requires an account. Keep your registration details accurate and take responsibility for what happens under your account. Contact us at once if someone else is using it.

Some features use Credits. You can receive Credits for free, for example when you start, by checking in or through invites, or buy them in the app. The price and included content are shown before purchase. Apple collects payment for App Store purchases, which are subject to Apple’s purchase terms. You can request a refund from Apple at reportaproblem.apple.com; refunds depend on applicable law and Apple’s decision. After Apple confirms a refund or revokes a transaction, we adjust the Credits or benefits associated with that transaction. If those Credits have already been used, your Credits balance may become negative; this does not mean that we automatically charge your payment method again. While the net balance is negative, new creation, remixes, GIFs and tips are paused, including actions that would otherwise be free or use a voucher. Later purchased Credits, rewards and other legitimate credits can offset that balance; the restriction lifts automatically when the net balance reaches zero or more. Contact us to review or dispute an adjustment. This paragraph does not limit your statutory refund or other consumer rights.

Plus subscriptions. Plus is an optional auto-renewing subscription. The subscription period, price, included Credits and other benefits are shown before purchase. Apple charges your Apple Account when you confirm the purchase. Unless you cancel through Apple’s subscription management, the subscription renews for the period shown at purchase. On iPhone, open Settings, your name, then Subscriptions to see the renewal date and manage or cancel your subscription; Apple shows when cancellation takes effect. Price changes are subject to Apple’s notice and consent rules and applicable law. Deleting the app, signing out or deleting your Cookmoji account does not automatically cancel an Apple subscription. Canceling renewal does not itself refund payments already made. Purchased Credits already added to your account do not expire merely because a subscription is canceled or expires; refunds and revoked transactions are handled as described above. Each paid subscription period (the first purchase and each renewal; free trials excluded) adds 150 Credits once the transaction is verified. During that paid period, while the subscription is active, you can claim 5 Credits in the app once per calendar day (measured in UTC), up to 30 times per period, so a period brings at most 300 Credits; a period that covers fewer than 30 UTC days allows fewer claims. Credits for a day you do not claim are not kept, do not accumulate and cannot be claimed later. After you cancel renewal, you can keep claiming until the current paid period ends; claims stop when it ends. Refunds and revoked transactions remain subject to the rules above and cover every Credit the period has granted.

Cookmoji is for lawful personal creation and sharing.

Do not upload or publish content that infringes someone's intellectual property or privacy, someone's likeness without their consent, sexual, violent, hateful, harassing, deceptive or otherwise unlawful content, or malicious code.

Do not reverse engineer the service, scrape it in bulk, work around technical limits, or interfere with its operation. This paragraph does not restrict rights that applicable law does not allow a contract to exclude or limit.

We may remove content that breaks these rules and limit or end the account behind it, without prior notice where the situation requires it.

The Cookmoji app, its interface, trademarks, code and documentation are ours, and these terms transfer none of those rights.

You retain the rights you already hold in your uploaded photos and other existing content. As between you and us, you hold the rights in generated stickers and works that can lawfully belong to you, subject to third-party rights. AI-generated content may not qualify for copyright protection and may resemble other people’s content. We do not guarantee exclusivity, registrability or freedom from third-party rights. Make sure you have the necessary rights and consent before uploading, using or publishing content.

So that the service can run, you grant us a non-exclusive, worldwide, royalty-free licence to store, process, reproduce and display your content, limited to what providing, maintaining and improving the service requires.

Publishing a work to the plaza permits us to display it to other people through the public display and sharing features the product provides. Other signed-in users can see works on the plaza. Your publicly published works may also appear in previews of public sharing or invite links, which people with those links may view without signing in. Publishing a finished work does not by itself make the original photos used to generate it public.

Other users can create new works from the works you publish. With Make one like this or Remix with my photo, they use your work as a reference, keeping each sticker's caption, action, expression and composition and putting the subject of their own photo in place of your character. With Make it a GIF, they turn a sticker from your work into a GIF. You grant us, and the other users who use these features, a non-exclusive, worldwide, royalty-free licence to reproduce, modify and adapt the works you publish within these features. A new work is kept in its maker's account, and its maker may save, export and share it; a GIF made only from your sticker cannot be published to the plaza. While your original is on the plaza, the new work shows the original's title and your display name. When another user pays Credits for such a work and it is made successfully, you receive the share shown on the confirmation screen at the time, added to your account as Credits. There is no share where the screen shows none, or when you remix your own work. After you withdraw the publication or delete your account, no one can start a new remix from that work. New works finished before then stay in their makers' accounts and may still be shared or published to the plaza, but they no longer show your name.

Withdrawing a publication stops further public display through that publication, but does not automatically delete the private original in your account. The limited licence needed to store and provide that private work to you continues. When you delete a work or your account, we handle the related content under the Privacy Policy; limited processing that is necessary to complete deletion, comply with law or resolve disputes may continue. We do not control copies that other people have already downloaded, exported or shared separately.

Sticker generation relies on third-party AI models. Results can be inaccurate, unlike what you expected, or similar to someone else's.

You are responsible for the generated content you keep and publish. Do not rely on AI results where professional judgement is required, such as medical, legal or financial decisions.

The Privacy Policy explains what we collect and how we use it. It is part of these terms.

Network traffic between the app and the service is encrypted using HTTPS/TLS. Sign-in credentials are stored in the device keychain.

The service is not end-to-end encrypted: to generate stickers and show the plaza, our servers can access what you upload and publish. Do not use Cookmoji to store or send sensitive information.

You can report content in the app or by email. We review reports and act under these terms, removing content or acting on an account where that is warranted.

We work to keep the service available, but we do not promise that it will be uninterrupted or error-free. Maintenance, upgrades and events outside our control can make it temporarily unavailable.

If we decide to discontinue the service permanently, we will give at least 7 days' notice.

You can permanently delete your account at any time under Settings, Delete account. We may end an account that seriously breaks these terms.

To the extent the law allows, the service is provided as is and as available, without warranty of any kind, including merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, punitive or consequential loss, nor for lost data or lost profit.

To the extent applicable law permits a limit, our total liability under these terms is limited to what you actually paid for the service in the 12 months before the claim, or 100 US dollars, whichever is greater. This section does not exclude or limit liability for fraud, deliberate misconduct or anything that cannot lawfully be excluded or limited, and does not restrict your statutory consumer protections or remedies.

To the extent applicable law allows, you are responsible only for actual, reasonable losses and costs arising directly from a third-party claim caused by your intentional or negligent breach of these terms or the law, or infringement of another person’s rights, in proportion to your responsibility. This does not require you to cover losses caused by our fault or impose obligations that cannot lawfully be imposed on a consumer. We will give you reasonable notice of such a claim and an opportunity to participate in its handling. We will not settle it in a way that requires you to admit liability or take on additional obligations without your agreement.

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. However, the choice-of-law, arbitration and collective-proceeding restrictions do not deprive you of protections under mandatory consumer law applicable in your habitual residence, or restrict any non-waivable right to bring proceedings before a competent court, including one in your place of residence, or to participate in collective redress protected by law. The dispute arrangements below apply only to the extent applicable law permits.

If a dispute arises, both sides first try to resolve it by email in good faith for 30 days. This does not prevent either side from seeking urgent or interim relief, filing to preserve a limitation period or other legal deadline, complaining to a regulator, or using the small claims procedure below. If unresolved, a dispute that may lawfully be arbitrated and for which you have not validly opted out is submitted by both sides to binding arbitration before JAMS, under its rules applicable to consumer disputes and its Consumer Arbitration Minimum Standards, before one neutral arbitrator appointed under those rules. Arbitration may take place remotely or at a location reasonably accessible to the consumer, as permitted by the rules and applicable law; its location and format must not prevent effective participation. We pay the arbitration fees and costs allocated to the company by applicable law and those JAMS rules and standards. When the consumer initiates, their filing fee cannot exceed the amount those requirements permit, and we pay the remaining arbitration process fees and costs. When we initiate, we pay all arbitration process fees and costs.

You may opt out of arbitration by clearly stating that choice in an email to the contact address below within 30 days of first accepting these terms. A valid opt-out makes this arbitration agreement inapplicable to disputes between you and us. Either side may still bring an eligible dispute before a competent small claims court. Arbitration proceeds individually, subject to any collective redress, regulatory complaints or other non-waivable rights protected by mandatory law. The arbitrator must preserve consumer remedies available under applicable law.

We may amend these terms to reflect service features, legal requirements or security needs, and will state the updated date on the terms page. A change that materially reduces your existing rights or increases your obligations applies to you only after any advance notice required by applicable law has been given and, where required, valid agreement has been obtained. Merely updating a page or date, or your continued use, does not replace legally required notice or agreement. Changes do not retroactively take away purchased benefits, rewards for which you have already qualified or statutory rights.

You may not assign your rights or obligations under these terms without our written consent. We may assign these terms in a merger, acquisition or transfer of assets.

If a provision is found invalid or unenforceable, the rest stays in force.

Not exercising a right is not a waiver of it.

These terms and the Privacy Policy are the entire agreement between you and us about the service.

Credits let you use Cookmoji features such as making stickers and GIFs. Invite rewards, other free Credits and purchased Credits that have been added to your account remain there and do not expire merely with time. Credits are not currency, earn no interest, cannot be exchanged for cash and cannot be sold or transferred to another account, except through features the app expressly provides, such as tips, or where the law requires otherwise. After your account is deleted or lawfully ended under these terms, you cannot continue to access its Credits. This does not remove any statutory refund or other remedy for unused purchased benefits, and does not automatically cancel an Apple subscription.

Who can invite. Once your account has made its first pack, you can invite friends with your invite link or invite code. Your first pack is the first complete sticker work made through your account’s own creation flow, including creation from photos or themes. It is recorded once and stays recorded even if you later delete the work. Works made through plaza remix features, such as Make one like this or Remix with my photo, and animations made from plaza works do not count, even when you use your own photos. Attempts that do not deliver a complete work do not count either. A GIF made through your own creation flow also counts once the complete GIF is delivered; its first frame alone does not count.

Who can accept. You can accept an invite only until your account makes its first pack; if your first pack is being made when you accept, that pack counts. Each account can accept one invite or use one creator code (a promo code from a Cookmoji creator), not both, and you cannot accept your own code. Invites from deleted or suspended accounts cannot be accepted. Each phone can be used to accept one invite, and an invite cannot be accepted on a phone where an account has already created an invite link. This applies even if the account that accepted the invite or created the link has since been deleted. We check this with Apple’s DeviceCheck when you accept an invite; this check does not give Cookmoji a stable device identifier for your phone.

Rewards. When a friend who accepted an invite completes a first pack that meets the definition above and our server records that qualification, the friend and inviter may receive the applicable invite reward, subject to the inviter’s monthly limit and account eligibility below. We save the applicable reward amount and monthly limit when recording that qualification. Sending a link, registering or accepting an invite does not earn a reward on its own. The system credits qualifying rewards; verification or technical failures may delay payment, but later payment or a retry for the same qualification record does not change its recorded reward amount, monthly limit or qualifying month. Account eligibility and the Misuse rules still apply. If the inviter’s account is deleted, being deleted or suspended at settlement checks, no inviter reward is issued; this does not affect the friend’s own qualifying reward. A temporarily suspended invitee may have settlement paused and resume under the existing qualification record when restored. Rewards are not issued to an invitee whose account is deleted or being deleted. If our server recorded your acceptance request before you completed your first pack and its DeviceCheck verification is still pending, we record the applicable reward terms for that original invite when we record completion. We award the reward only after that invite passes the device check and acceptance is confirmed. The record alone is not approval and does not reserve an inviter reward slot; retries do not change it or transfer it to another inviter.

Monthly limit. The invite page shows the maximum number of friends for whom you can earn an inviter reward in a calendar month. Months use Coordinated Universal Time (UTC), based on the friend’s first-completion time in the server’s qualification record; delayed settlement does not move that reward into the next month. Each reward uses the monthly limit saved with that qualification and checks the number of inviter rewards already issued for its qualifying month. Once the applicable limit is reached, the friend can still receive their reward, but the inviter does not receive a reward for that invite. Unused places do not carry over, and sending a link or accepting an invite does not reserve a place.

Sharing your invite. Only send invites to people you know and who can use Cookmoji under these terms. Do not spam, do not present your invite as coming from Cookmoji, and do not promise rewards other than those shown in the app. If you post your invite link or code publicly, for example on social media, make clear that you may earn Credits when someone joins through it and completes a qualifying first pack, subject to the eligibility rules and monthly limit in this section.

Misuse. Invites are for personal, non-commercial use. Do not create false or additional accounts, use automation, modified apps or emulators, reset or switch phones, invite yourself, or buy, sell or trade invite links or codes to claim repeated rewards or bypass eligibility rules. Where objective facts support a reasonable suspicion of misuse, we may hold rewards not yet issued that relate directly to the invite, restrict the accounts’ invite features, or take other proportionate measures permitted by these terms. Contact us to explain the circumstances and request a review. This paragraph does not authorise removal of purchased Credits or unrelated rewards legitimately earned, or an automatic negative balance or cash repayment obligation for invite rewards already used.

Changes. We may change future invite rewards or monthly limits, or end the programme, for operational, security or legal reasons. A reduction in rewards or limits, or an end to the programme, applies only after legally required advance notice has been given, with its effective time stated. Changes affect only invites whose completion qualification has not yet been recorded when the change takes effect. They do not alter previously recorded reward amounts, monthly limits or qualifying months, or rewards legitimately earned, including rewards awaiting settlement. The account-eligibility and Misuse rules above still apply. Current rules can be read on the invite page and in these terms; a page update alone does not replace legally required notice or agreement. The programme is offered only where and to the extent legally permitted.

For questions about these terms, write to us at the address below.